Security and confidentiality

EliteScribe takes its data protection obligations seriously and at all times, complies with data protection legislation (please see our Privacy Policy for further details).  We only use a military-grade secure, GDPR-compliant workspace for clients to upload their audio and download their completed transcripts, so we fulfil your GDPR requirements as a data handler/processor.  We will not accept files via alternative sites or email as these are not secure.  Click HERE for further details about our secure workspace.

When you access our site using a supported browser, such as Google Chrome, Firefox, Internet Explorer, or Safari Secure Socket Layer (SSL), technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure and available only to authorised users.  Your data will be completely inaccessible to anyone else.

EliteScribe provides your organisation with a unique user name and password that must be entered to access your workspace or network.  We do not use cookies to store other confidential user and session information, but instead implement more advanced security methods based on dynamic data and encoded session IDs.  World-class “defense-in-depth” security is included in every business workspace from EliteScribe, including physical security, encryption, user authentication and application security.

In addition, we do not include customer testimonials on our website, purely because they reveal names and details of our clients and we never, ever release those.  If you do however require a reference, then we can provide one upon request in anonymised form, or with a referee’s consent.  We are happy to provide you with a non-disclosure agreement on request, free of charge. 

We know our clients love our service because they keep coming back.

Elite Scribe